Privacy
Privacy & text messages
Last updated October 17, 2026. New Face by Christine, Inc. (“we”) runs this website and the studio at 211 East 43rd Street, New York.
What we collect
- Contact details you give us: name, phone, email, date of birth, address and social media handles.
- Health answers from the booking questionnaire, and documents you upload (such as a doctor’s letter).
- A photo of your ID, to confirm your identity and that you are 18 or older.
- Before and after photos of the treated area, for your records. We share them only as you choose when you sign (with your face, without your face, or not at all).
- Your signed agreement, appointment history and payments.
- Messages you send in the website chat (text or voice transcripts).
How we use it
To book and manage your appointments, check that the procedure is safe for you, perform the service, take payment, send you confirmations and reminders, answer your questions, and follow up on your healing and touch-up. We keep records as required for a licensed cosmetic tattoo studio.
Who processes it for us
We use trusted providers only to run these services: Stripe (payments; we never see or store your full card number), Twilio (text messages and verification codes), Google (calendar and email), OpenAI (the website chat assistant and an instant check that an uploaded ID photo is readable), Didit (ID verification) and Railway (hosting). They may use your information only to provide their service to us.
We do not sell your personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Text message terms
- What you get: verification codes, appointment confirmations and reminders, booking and payment links you ask for, replies from Christine to your chat, and a reminder when your touch-up is due.
- How you join: by entering your mobile number when you book, start the website chat, or ask us for a booking link, and agreeing to these terms.
- How often: it varies with your appointments; usually 1 to 6 messages per appointment.
- Message and data rates may apply.
- To stop: reply STOP at any time. You will get one message confirming that you are unsubscribed. Reply START to join again.
- For help: reply HELP or email Book@NewFacebyChristine.com.
- Carriers are not liable for delayed or undelivered messages.
Your choices
You can ask us to see, correct or delete your information, or change your photo sharing choice, by writing to Book@NewFacebyChristine.com. We keep what the law requires us to keep (such as signed agreements and payment records).
Security
Your information is stored on secured servers, sent over encrypted connections, and only Christine can see it.
Contact
New Face by Christine, Inc. · 211 East 43rd Street, 7th Floor, New York, NY 10017 · Book@NewFacebyChristine.com